Frequently asked questions
Where does ColdHair come from?
ColdHair is ethically sourced from India and processed in Italy. It is 100% human hair.
Can ColdHair be coloured?
No, however, it can be toned with a semi-permanent colour. We recommend toning from the lighter shades to darker tones; or simply with a darker colour. Do not bleach the hair a lighter colour as it will compromise the hair. Trust me, we’ve tried it.
How long does ColdHair last and can it be re-used?
ColdHair extensions can be worn in place for 2 to 3 months. If a client chooses to wear it longer, then she becomes responsible for the integrity of her own hair.
ColdHair cannot currently be re-used; however the developers are in the process of determining a method that would make this possible.
Is it typical to lose a few ColdHair strands, and if so, what would cause them to fall out?
It is possible to lose 3 to 5 pieces when using 5 or more packs for fullness or extra length. Pieces may fall out due to a buildup of oil around the attachment, brushing the hair too aggressively, or not using the recommended ColdHair shampoo and conditioner. Human error during installation is also a possibility, therefore it is critical to fully focus during an installation.
Does my hair need a break between ColdHair services?
No! ColdHair can be worn continuously thanks to the pre-measured guide distance, which keeps the tension away from new hair growth. So, you can install, remove and re-install with confidence.
Can I use hot tools on ColdHair?
Yes, hot tools can be used, however be sure to avoid the attachment areas as this may weaken the magnetic connection over time.
What should I consider when preparing for a quote?
When preparing a quote for a client, be sure to include your cost for hair washing, styling, cutting, as well as for the attachment size, length, and if it’s a special order colour.